Why Choose a Local Independent Funeral Director Over an Online National Chain?

Local v Online Cremation: The Difference That Truly Matters

In recent years, online national cremation providers have heavily advertised "no-fuss" direct cremations at seemingly low prices. Their marketing often highlights convenience and cost savings, but it rarely tells the full story. At Quantock Funeral Directors, we believe families in Taunton, Wellington, and across Somerset deserve transparency – especially at such a difficult time.

We've put together a simple comparison based on what really happens when you arrange a cremation. This isn't about scare tactics; it's about helping you make an informed choice between a faceless online service and a genuine local, family-run independent like ours.

Local Independent (Quantock Funeral Directors)

                             Online Chain                                                                                         Local Funeral Director



Will the cremation take place at your local crematorium – not miles away?

No – often hundreds of miles away to cut costs       Yes – always at Taunton or Sedgemoor Crematorium

Will your loved one be cared for locally, not transported across the country?

No – long-distance transfer is standard                         Yes – cared for in our private facilities in Taunton

Will you be told the exact date, time, and location of the cremation?

No – often no specific slot or advance notice             Yes – full details provided upfront

Will you have personal contact with the funeral team caring for your loved one?

No – usually just a call centre                                               Yes – you'll deal directly with Rob or Dawn

Will the ashes be available locally shortly after the cremation?

No – delays common due to distance                               Yes – hand-delivered or collected from us promptly

Can you customise or upgrade elements if your needs change?

No – fixed, rigid packages                                                        Yes – fully flexible, nothing is too much trouble

Can you place personal items or keepsakes in the coffin?

No – usually not possible                                                          Yes – we encourage it

Will the cremation happen promptly without unnecessary delay?

No – can be weeks due to logistics                                     Yes – arranged around your family's timescale

Can you choose to witness the committal or attend in a simple way if you wish?

No – strictly unattended                                                          Yes – private family attendance available if desired

Why Does "Local" Really Matter?

At Quantock Funeral Directors, we're a genuine independent, family-run business proudly serving our Somerset community. When you call us, you speak to real people who live and work here – not a distant call centre. Your loved one never leaves our care or our county unless you specifically want that.

We've looked after local families for years with compassion, respect, and total flexibility. Whether you want the simplest direct cremation or something more personal, we adapt to what you need – not what fits a corporate checklist.

Families who've trusted us say it best:

"They went above and beyond... treated with such respect."

We're Here When You Need Us – No Pressure, Just Support

Choosing a funeral director is deeply personal. If you're considering a direct cremation (or any type of funeral), please talk to us first. We offer straightforward, unattended cremations at genuinely competitive prices – carried out locally, with the care and dignity your loved one deserves.

Quantock Funeral Directors

69 Staplegrove Road, Taunton TA1 1DG

[01823] 277938

We're available 24 hours a day, every day. Pop in for a coffee and a chat, or call anytime – we're your local family looking after local families.