Recent Testimonials
30th April 2025
A massive Thank you to Dawn and Rob. Although meeting both at a very sad time it actually felt as though we had known them for years. The care and support they gave us through losing my darling mum and helping us through such a difficult time was amazing, nothing was too much trouble, the service they provided was very personal and so very caring. I would highly recommend Quantock Funeral directors, Thank you again ,much love Mich ,Abi and family
15th April 2025
"Dawn and Rob have been absolutely amazing throughout the most difficult time of losing my husband. They have provided a very personal, caring and compassionate service to myself, and my children were tended to delicately and with true feeling to allow their final goodbyes. The celebrant they used for my husband’s send off was also superb and I have been told by many who attended what a lovely funeral it was, words used were ‘one of the best’ Dawn was extremely patient with me through the process, whilst also nurturing me along to each step of the organisation. I couldn’t have asked for more and will be eternally grateful. Big thank you to Toby the dog as well who is always happy for a cuddle. Thank you, love and best wishes to you both."
13th April 2025
"Thank you to Dawn and Rob for the care and compassion they showed to us and our family through out the whole process and on the day. Nothing was too much trouble. Very professional"
11th April 2025
"Amazing service from start to finish. Gave great advice in such a difficult time. Dawn was very caring and reassuring, particularly on the day of the service. I couldn't have done it without her."
30th March 2025
"Our 99 year old mother Rita's funeral took place on March 27th. Dawn and Rob were supportive, caring and professional. They did everything with kindness and made sure no stone was left unturned. Thank you Quantock Funeral Directors."
30th March 2025
"Thoughtful, knowledgeable, helpful, understanding, efficient. Simply put, Quantock Funeral Directors (Dawn and Rob) are ultimate professionals."
19th March 2025
"I thoroughly recommend Quantock Funeral Directors, for their excellent service, compassion and sensitivity. They went over and above to during a very difficult time when we lost two family members in close succession. Thank you"
17th March 2025
"From the time of collecting my brother after his death Dawn was so sympathetic, she is very professional in dealing with everything, I was kept informed at every stage and the service was lovely, nothing was too much trouble for her, I would thoroughly recommend Quantock Funeral Directors"
6th March 2025
"We would like to say a massive thankyou to Dawn and Rob for all their help and support through the loss of our mum Sadie. They were very compassionate and helped with everything. They arranged a wonderful celebrant called Debbie who did a beautiful service. Everything was so well organised and they kept us informed of all the arrangements. Thank you so much Dawn, Rob and staff for looking after mum, and all the family at this sad time. Best wishes Dot and family x"
2nd March 2025
"Really pleased with the service, they were helpful, respectful and organised, nothing was too much trouble and therefore highly recommended! Many thanks!
28th February 2025
"Nothing was too much trouble for Dawn and her team and the pricing was very clear and reasonable. Would highly recommend."
18th February 2025
"Both Dawn & Rob supported me throughout the whole process from the very first phone call Dawn was so understanding, thoughtful and very reassuring. With the such traumatic circumstances Dawn really made me feel at ease throughout it all she spent time getting to know our situation and backgrounds so she could support us whole heartedly. I will forever be grateful for the opportunity to see my dad at rest and the support we all received before and most importantly after. Dawn has been there to message or call all hours of the day if we needed to ask questions or advice. I don't know how to ever thank them enough at Quantock Funeral Directors because without them I don't think I would have been able to cope. When considering the care for your loved one I will highly recommend Dawn and her team each and every time."
8th February 2025
"We couldn't have asked for a better service at what was a difficult time. Dawn was really professional, but more importantly she was very empathetic and approachable at all times. Dawn helped us put together a memorable service for mum and everything ran smoothly on the day of the funeral."
7th February 2025
"Thank you Dawn and Rob for providing such an impressive, caring and thorough service.
It made a very emotional time so much easier.
Thank you both once again and all your staff."
6th February 2025
"I cannot recommend Quantock Funeral Directors highly enough. During such a difficult and emotional time, Dawn provided outstanding care, professionalism, and compassion. Although my Dad had planned his funeral, Dawn guided us through every step with patience and understanding, ensuring that all arrangements were handled with dignity and respect.
Dawn and the team were always available to answer questions and provide support, making the entire process as smooth as possible.
I am incredibly grateful for their kindness and dedication, and I would not hesitate to recommend them to anyone in need of their services"
31st January 2025
"We are very grateful to Dawn and her team for their knowledge, help and continuous support, given to us right from first contact. Quantock arranged the funeral exactly as we wanted."
30th January 2025
"Great communication between Quantock funeral, kind, helpful and empathetic.
Always keeping me updated and informative on whats going to happen next. Your questions will be answered immediately, regardless if its a Sunday. A huge thank you to Dawn for all her help."
27th January 2025
"Quantock were absolutely brilliant. As soon as my father died they sprang into action. A very sensitive personal service taking care of all the necessary details. We were able to focus on the things that we needed to do while they dealt with the business of the funeral. Dawn was really easy to deal with and was very kind. Chris Howe, the celebrant, organised by Quantock, was exemplary. He struck just the right note for this occasion. Thank you again for your service."
28th December 2024
"I found Quantock Funeral Directors very supportive, helpful, attentive, caring and kind in a time when one is especially vulnerable.
I have lost my beloved husband and I really appreciated their kindness in a difficult time of grief. They organised everything in accordance with my financial situation as well.
I would definitely recommend to use their services."
20th December 2024
"Dawn and her partner made planning mums goodbye very easy. They were very approachable and listened to our every wish. Always at the end of a text and very quick to respond. Excellent service."
8th December 2024
"Dear Dawn,
Our family want to offer you and Rob our heartfelt thanks for arranging our son’s funeral in such a beautiful and efficient way. This was a traumatic experience for us, but you have been so kind, so empathetic and sympathetic and always you have been so patient in answering our many questions. We could not hope to have chosen more understanding, sensitive and efficient funeral directors. Thanks to you, everything went to plan, the flowers were stunning, all the music was available and the timing of everything was perfect. I would not hesitate in recommending anyone to use Quantock Funeral Directors. Thank you again."
7th December 2024
"Our family is much obliged to Dawn and Rob for their funeral service for my grandad. What made Quantock Funeral Directors stand out was that they presented their ideas but also listened to ours, which meant the service was well executed and personalised. Dawn and Robs decades of expertise combined with an unwavering commitment to excellence makes them exceptional. The customer service was second to none. Thank you on behalf of my whole family."
6th December 2024
"Having met Dawn in such sudden and unexpected circumstances she showed nothing but kindness, care and professionalism to our family.
Dawn kept us fully informed of what was happening and checked in with me even on a weekend.
Been thrown into a situation you are not expecting and know absolutely nothing about is hard so knowing Dawn was there for any questions was a great relief.
We could not have chosen a better funeral director to take care of my Dad and I will be forever grateful to both Dawn and Rob for their care."
29th November 2024
"The service & support I received for my dad funeral was outstanding. Quantock Funeral Directors are very personal and made me feel really calm and understood with what I was going through. The pressure of dealing with a funeral can feel like alot but they made it much easier and the service was exactly what we wanted"
7th November 2024
"Dawn and the team are very kind, professional people. They conducted my uncle's funeral this week. Nothing was too much trouble for them. Thank you."
4th November 2024
"Dawn and Rob were very caring when we needed them recently. The service they provided us was fantastic, nothing was too much trouble for them. They helped us greatly with all the arrangements. Can't thank them enough. Thank you both."
16th October 2024
"Outstanding business, completely guides you through the funeral process but with sympathy and understanding. Would highly recommend - Dawn was amazing."
10th October 2024
"What a refreshing change to deal with this funeral directors. They were both lovely dealing with my mother and arranging for my daughter to visit. Nothing was too much trouble. Thankyou"
4th October 2024
"Unfortunately I have met many funeral directors through work all over UK and through personnel experiences, The empathy compassion kindness cannot be measured how they dealt with 2 families in conflict was amazing I believe they went above and beyond not only with the service they provided but also in helping both families in conflict coming together to give my best friend the best send off.
Could never say or thank them enough
Sincerely"
1st October 2024
"Thankyou for today you all did a fantastic job.. please pass my thanks to all involved."
17th September 2024
"My father in law recently passed away and can not fault the exceptional service provided by Quantock Funeral Directors. Dawn was amazing, she was never too busy to answer any questions and was in constant communication with my mother in law. Quantock Funeral Directors did my father in law proud and helped guide the family through the proceedings of a direct cremation that he had asked for."
11th September 2024
"Excellent service, sympathetic, treated with kindness and empathy. Great communications and good value for money. Would highly recommend."
10th September 2024
"I really do recommend Dawn and Rob at Quantock Funeral Directors as they were so amazing with looking after my nan and during her destination to the crem!! They were so lovely, accommodating, sympathetic and were just so lovely over all! I 100% recommend these two over anyone else!! Really lovely people!! Thank you so much Dawn and Rob for looking after nan and helping us sort her funeral and little extra add ons! I won't ever forget you both and of course gorgeous Toby!! Thank you again for all you have done for all of us!! We are eternally grateful!"
30th August 2024
"I would like to express my wholehearted thanks to Dawn and Rob, Quantock Funeral Directors for the professional and caring manner in which they organised and directed the funeral services for the Broad family on the sad loss of Elaine. Throughout Dawn displayed considerable empathy ensuring that all family members and friends were able to express their feelings and grief in their own way. A completely professional and compassionate service."
13th August 2024
"From start to finish we had a first class experience.
The care and compassion shown was very touching and nothing was too much trouble.
I wouldn't hesitate in recommending them"
12th August 2024
"Quantock Funeral Directors provided a very professional service during this extremely difficult time and were able to manage things well. There is alot to think about in terms of the service itself and arrangements and they made this process easier to bear. I would have no hesitation in recommending their services."
27th July 2024
"Dawn and Rob provide an amazing service. At a difficult time, what families need are experienced professionals to take away the organisational pain and help them through the planning and delivery of the final farewell. This is exactly what Quantock Funeral Directors do and with kindness and compassion. I could not recommend them enough."
9th July 2024
"Quantock funeral directors What an outstanding and very professional service through out this very sad journey from the chapel of rest to the service at taunton crematorium. Thank you Dawn .Rob and all the staff that attended on giving Elaine a fabulous last journey cannot express how beautiful it all went
Thank you"
8th July 2024
"I cannot recommend Dawn and Rob enough. As a young widow I was thrown in to a world of making decisions on things that I had very little understanding of. Dawn walked me through every part carefully, thoughtfully and empathically, and guided me to make the right decisions for my late husband. She went above and beyond to support me and was always only a text message away, which brought me a lot of comfort to know that questions can be answered, as and when they popped in to my head.
I visited my husband in the chapel of rest multiple times, which was calming and respectful, and importantly - I was given as much time as I needed, as often as I needed.
Dawn and Rob selected a celebrant on my behalf, and they couldn't have chose anyone more suitable than Jen, she matched perfectly to what I wanted for the celebration of my husband's life.
If you choose Quantock Funeral Directors, be assured you will be placing your trust in very capable hands, they are professional, but more importantly, personable and genuinely care about you and your wishes, no detail is too much - and if you change your mind on any aspect it is never too much trouble."
3rd July 2024
"Dear Dawn, thankyou for the very private farewell of my dearest freind.
I loved the screen pictures with the promised snowdrops -I could hear
her chuckling on that one and for the lovely spray of flowers on her coffin.
Thank you again for your kindness at this very sad time."
17th June 2024
"Dawn and Rob made a very sad time in our lives a little easier. They were compassionate, kind and went that extra mile. Our family couldn't thank them enough and would highly recommend them"
13th June 2024
"Dawn has been a complete rock through out the process i would highly recommend Quantock Funeral Directors to anyone"
10th June 2024
"Dawn and her partner have been great from start to finish, there to answer any questions, full of support and have been at the end of the phone, day and night, from the very start! I couldn’t recommend more"
7th June 2024
"Would highly recommend Quantock to anyone, Dawn and Rob go above and beyond with every aspect of planning and preparing for the funeral, nothing seemed too much trouble. They are respectful, professional with a personal touch which goes a very long way."
31st May 2024
"Dear Dawn. Thank you for all your kindness and professionalism. You walking in front of the hearse as we came out of Frog Lane meant the world. We would totally recommend Quantock to anybody. I have received messages from people saying how pleased they were with the service for John. I can definitely say dad would have loved it. Thanks again. Brenda"
29th May 2024
"Sadly my girlfriend/partner recently passed away. After looking for suitable funeral services I found Quantock Funeral Director.
From the initial telephone conversations they instantly made me decide to choose them. They were caring and very helpful with all the necessary procedures.
They were fully familiar with the procurement of all the paperwork and documents required, they had to chase up GP who were slow to respond never returned phone calls and also to find the Registrar.
They were like a trusty family member, very understanding and patient.
Looked after my late Pauline with great care, always there to help and support, being available even on weekends to open the chapel and let me visit Pauline.
Overall very satisfied with their service, big thank you"
19th May 2024
"We very recently lost my father-in-law. Dawn and Rob were extremely passionate, kind and caring and nothing was ever too much trouble. They made the process so much easier. We cannot fault them and cannot praise them enough for their professional, but personal service at such a sad time. Thank you"
7th May 2024
"Dear Dawn,
On behalf of my father and all the family, I would just like to take this opportunity to send our heartfelt thanks and appreciation for the genuinely kind, sensitive and professional approach that you and your whole team showed, when it came to arranging Mum's funeral. Nothing was too much trouble for you and your team.
You treated my elderly father with the utmost kindness and patience when it came to talking about the funeral details of the funeral service itself and showed such care and respect in looking after Mum. This included taking the trouble to personally accompany the immediate family backed to the wake so that you could 'complete Mum's journey' on the day and the follow-up calls to my Dad and I a few days later to see how we were.
I would have no hesitation in recommending the services of your company to anyone.
Kind Regards,
Jason"
